Terms of Service
1. The service
safeBubble provides private location sharing, safety alerts, and messaging within invitation-only Bubbles, operated by SAFEBUBBLE (UEN 53526788J), 60 Paya Lebar Road, #06-28, Paya Lebar Square, Singapore 409051.
2. Subscriptions & billing
New accounts start on the Free tier, which does not expire and does not require payment details. There is no free trial: the Free tier is the trial, and it lasts indefinitely.
Premium and Platinum are optional paid plans sold through Google Play. Google Play is the seller and merchant of record for these subscriptions: Google sets the price in your local currency, takes the payment, collects and remits any applicable tax, and issues any refund. safeBubble never receives or stores your payment details.
Because Google is the seller, your subscription is also governed by the Google Play Terms of Service. Where those terms and these differ on payment, billing or refunds, Google's terms govern the transaction.
Prices shown in the app come from Google Play and are in your own currency. Where the law of your country requires prices to include GST, VAT or an equivalent sales tax, the price you see already includes it.
Paid plans renew automatically for the same period until cancelled. You may cancel at any time, from within the app or from your Google Play subscriptions settings; cancellation takes effect at the end of the period you have already paid for, and you keep full access until then.
Changing plan: an upgrade that does not reduce your tier and does not shorten your billing period takes effect immediately, and Google charges you at that moment — the prorated difference if the billing period is unchanged, or the full new price if you are moving to a longer period. Every other change — including a downgrade, and including a move to a shorter billing period — takes effect at the end of the period you have already paid for. The exact date is shown to you before you confirm.
If a renewal payment fails, Google retries it over a grace period. Your plan continues during that period; if payment is not recovered, the subscription is cancelled and the account returns to the Free tier.
2a. Refunds
Refunds are handled by Google Play, not by safeBubble. Google is the seller for these subscriptions, and refund requests go to Google under the Google Play refund policy. Google may also grant a refund at its own discretion, including without consulting us.
safeBubble itself does not issue refunds or credits, and does not refund a downgrade or a cancellation made part-way through a paid period; you keep access for the remainder of the period you have paid for instead. Nothing in this section limits any statutory right you have under the law of your own country, or any right you have against Google as the seller.
If Google refunds a payment, the corresponding paid access ends when Google tells us the purchase has been refunded or revoked, rather than at the end of the period.
For any question about the service, email contact@safebubbleapp.com. For a question about a charge or a refund, contact Google Play — they hold the transaction.
3. Acceptable use
safeBubble is for consensual location sharing between people who trust each other. Using the service to track anyone without their knowledge and consent is prohibited and grounds for termination. To report misuse, contact abuse@safebubbleapp.com.
4. Safety features disclaimer
Crash detection, SOS, and related features depend on device sensors, connectivity, and battery, and may not function in every situation. safeBubble is not a substitute for emergency services.
5. Governing law
These terms are governed by the laws of the Republic of Singapore.